Panel Member Terms & Conditions

By registering to join the RED C Live Panel via our website (“site”) at RED C Live, you confirm that you accept these terms and conditions and that you agree to comply with them. We recommend that you print a copy of these terms for future reference.

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were updated on 25th June 2026 and historic versions can be obtained by contacting us.

ABOUT US
1. We/us” means RED C Live, whose registered office address is RED C Research & Marketing Ltd, Clontarf, Dublin 3, Ireland, Registration No 371854. You may contact us by post at IMI Campus, Sandyford Road, Sandyford, Dublin 16, D16 X8C3 or via email: info@redclive.ie. Please ensure that you include your email ID currently registered with us with all correspondence so that we can identify your RED C Live panel member account.
2. “Website” means the website RED C Live, operated by us or such other website as we may operate in connection with this Agreement.
3. RED C Live, is a site operated by Yonder Data Solutions. Yonder Data Solutions is a trading name of Yonder Consulting Limited who are a limited company registered in England and Wales under company number 04153928 and have their registered office at Northburgh House, 10 Northburgh Street, London, EC1V 0AT. Their VAT number is GB 100 1192 91.
4. You may contact us by post at our registered office or via email: info@redclive.ie. Please ensure that you include your email ID currently registered with us with all correspondence.
OTHER TERMS
1. The following additional terms and conditions apply to your use of our site:
  - Personal data will be processed in accordance with the RED C Live Privacy Policy. Privacy Policy;
  - Our Cookie Policy, which sets out information about the cookies on our site; and
  - Our Website Terms of Use, which sets out the terms which govern your use of our site.
REGISTRATION
1. Some pages are only available if you register first but you do not have to register to access most of the pages on the Site. If you do register, we will ask you to provide personal details such as name, address, e-mail address, telephone number, date of birth and gender.
2. The RED C Live Panel is only open for registrations from individuals who are (i) aged 16 years or older, (ii) a permanent resident of the Republic of Ireland (which does not include the Channel Islands or the Isle of Man) and (iii) not (and not a family member of) any person who is employed by or otherwise affiliated with RED C Live. We have the right to reject your registration for any reason.
3. You shall ensure that you provide complete, accurate and current information about yourself when you register. You will ensure that you notify us promptly of any changes to the details you have provided. If deemed necessary, we may ask you to provide proof of identity and address to ensure that you have provided us with accurate and current information about yourself.
4. Registration and participation in the RED C Live Panel is free. You can only have one account on the RED C Live Panel. Your account is personal to you and you are not allowed to transfer your membership to any person.
5. By registering with us, you accept that we may contact you by e-mail and by telephone from time to time with details of surveys and as appropriate to manage our relationship with you as a RED C Live panel member. Please do not register to be a member of the RED C Live Panel if you do not wish (and agree) to being invited to participate in surveys.
6. Registering as a member does not mean that you will be selected to participate in any surveys. If you are selected, you are not obliged to complete any survey, participation is voluntary. You agree to provide accurate, honest, up to date, and complete information when answering surveys.
7. RED C Live may delete a registration (and any associated information or data) without notice if it has not been used for more than 12 months.
8. RED C Live may use artificial intelligence (AI) and other analytical tools to assist with the analysis of research data collected through surveys. Where AI tools are used, RED C will take appropriate steps to minimise the processing of personal data and, where appropriate, remove or anonymise personal identifiers before research data is analysed. The use of AI forms part of our research methodology and is carried out in accordance with our Privacy Policy and applicable data protection law.
9. To protect the integrity and quality of our research, RED C Live uses appropriate technologies, systems and procedures to detect and prevent fraudulent or invalid participation. These may include checks for duplicate or fake accounts, device or browser verification, IP address and approximate location checks, automated response detection, response quality assessments, and other reasonable measures designed to protect the RED C Live panel, our clients and our incentive programme.
POINTS AND PAYMENTS
1. The amount you will be paid for each survey will depend upon the average length of time it takes to complete the survey. Your account will only be credited with points earned on a survey once that survey is closed.
2. Points will not be credited to your account if, in our reasonable opinion, a survey has not been completed accurately, honestly, or in full or if you fail to satisfy our quality assurance or fraud prevention checks. These checks are designed to protect the integrity and quality of our research and, may include for example, identifying responses completed in an unreasonably short period of time ("speeding"), straight-lining or other poor-quality response patterns, inconsistent or illogical responses, duplicate participation, use of automated tools, bots or scripts, attempts to create or operate multiple accounts, identity or verification checks, IP address or device verification, or any other activity that we reasonably believe compromises the integrity of the research or the RED C Live Panel.
  Where we reasonably suspect fraudulent activity or a breach of these Terms and Conditions, RED C Live may temporarily suspend your account, withhold the award or payment of points or incentives, and investigate the matter before determining whether your account should be reinstated or terminated. Where appropriate, any points or incentives found to have been obtained fraudulently or in breach of these Terms and Conditions may be removed or withheld.
3. No cash payment will be due or payable until you earn 50 points and your points have no monetary value until this threshold has been reached. We will pay you €50 each time you reach the 50 point threshold. We will make payment to you within two weeks of the end of the month in which you accumulated 50 points.
INTELLECTUAL PROPERTY RIGHTS
1. You retain ownership of any intellectual property rights that may subsist in the information, comments, opinions or other materials you provide in response to surveys. By participating in the RED C Live Panel, you grant RED C Research & Marketing Ltd a perpetual, irrevocable, worldwide, non-exclusive, royalty-free licence to use, reproduce, analyse, adapt, publish, distribute, communicate and otherwise use your survey responses and any other materials you provide for the purposes of carrying out market research, statistical analysis, reporting research findings, developing research methodologies, and providing research services to our clients. Where survey responses are shared with clients, they will ordinarily be provided in anonymised or aggregated form unless you have expressly agreed otherwise.
2. RED C Live is the owner or the licensee of all intellectual property rights in the surveys, questionnaires, research materials, website content and other materials made available to you. Consequently, you agree not to print off, download, take screenshots of, copy or otherwise retain or disclose such materials except as permitted by these Terms and Conditions.
TERMINATION
1. If RED C Live, at its sole discretion, believes that you have:
  - (a) misused the Site (or any part of it) in any way; or
  - (b) breached any of the Terms, or any contract with the RED C Live Panel,
  - (c) acted disrespectfully or engaged in conduct that constitutes abusive, bullying, harassment or discrimination towards any RED C personnel, representative or stakeholder.
2. RED C Live may, without notice, suspend or terminate your registration, or your access to the Site where we reasonably believe that you have breached these Terms and Conditions, engaged in fraudulent activity or otherwise misused the RED C Live Panel. Where appropriate, we may temporarily suspend your account and withhold the award or payment of points or incentives while we investigate suspected fraud or any other suspected breach of these Terms and Conditions. Following our investigation, we may reinstate your account, remove any fraudulently obtained points or incentives, or terminate your registration. We will be under no obligation to reinstate your registration where we reasonably determine that these Terms and Conditions have been breached or fraudulent activity has occurred.
SECURITY
1. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
2. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms and conditions.
3. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@redclive.ie.
4. Although we make reasonable efforts to ensure that any materials provided to you are the most up to date versions, we make no representations, warranties or guarantees, whether express or implied, that the materials we may provide to you from time to time are accurate, complete or up to date.
OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
1. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
2. Please note that we only provide you with membership to the RED C Live Panel and related materials for your domestic and private use. You agree not to use any materials provided by us to you for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
VIRUSES
1. We do not guarantee that any electronic materials we provide to you will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to download or access any such materials. You should use your own virus protection software.
BREACH OF THESE TERMS AND CONDITIONS
1. When we consider that a breach of these terms and conditions has occurred, we may take such action as we deem appropriate, including (without limitation) taking all or any of the following actions: (a) Immediate, temporary or permanent withdrawal of your membership to the RED C Live panel; (b) Issue of a warning to you; (c) Issue legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; (d) further legal action against you; or (e) disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.
OTHER IMPORTANT TERMS
1. We may transfer our rights and obligations under these terms and conditions to another organisation. We will contact you to let you know if we do this. If you are unhappy with the transfer you may cancel your membership under paragraph 6.
2. Nobody else has any rights under these terms and conditions. No other person shall have any rights to enforce any of its terms.
3. If a court finds parts of these terms and conditions illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
4. Even if we delay in enforcing these terms and conditions, we can still enforce them later. If we do not insist immediately that you do anything you are required to do under these terms and conditions, or if we delay in taking steps against you in respect of your breaching these terms and conditions, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
5. Nothing in these Terms and Conditions is intended to exclude, restrict or affect any rights or remedies that you may have under applicable law, including your statutory rights as a consumer.
GOVERNING LAW
1. Please note that these terms and conditions, their subject matter and their formation, are governed by Irish law. You and we both agree that the courts of the Republic of Ireland will have exclusive jurisdiction.